E-commerce Solutions

Boost Your Online Store Sales with Smart Communication

Automate order updates, recover abandoned carts, and run targeted campaigns to increase revenue by 40% or more.

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500+
E-commerce Clients
10M+
Orders Processed
35%
Cart Recovery Rate
98%
Delivery Success

Complete E-commerce Communication Suite

Everything you need to keep customers informed and engaged

📦

Order Notifications

Automated updates for order confirmation, shipping, delivery with real-time tracking

🛒

Cart Recovery

Reduce cart abandonment by up to 35% with timely reminders and incentives

🎁

Promotional Campaigns

Run targeted campaigns for sales, new arrivals, and exclusive offers

⭐

Review Requests

Collect customer feedback and reviews automatically post-delivery

💳

Payment Reminders

Send payment links and reminders for COD confirmations and pending payments

🔄

Return & Exchange

Streamline return/exchange processes with automated communication

Multi-Channel Communication Solutions

Reach customers on their preferred channels

💬

WhatsApp Commerce

Enable customers to browse, order, and track via WhatsApp

  • ✓Product catalog sharing
  • ✓Order on WhatsApp
  • ✓Instant support
  • ✓Payment integration
📱

SMS Notifications

Critical updates delivered instantly via SMS

  • ✓OTP delivery
  • ✓Order confirmations
  • ✓Delivery alerts
  • ✓100% reach
📧

Email Marketing

Professional email campaigns for promotions and newsletters

  • ✓Branded templates
  • ✓Segmentation
  • ✓A/B testing
  • ✓Analytics
📞

Voice Calls

Automated voice calls for order verification and support

  • ✓Order verification
  • ✓Delivery confirmation
  • ✓Customer surveys
  • ✓Multilingual

Solutions for Every E-commerce Vertical

Industry-specific communication strategies

👗

Fashion & Apparel

New collection launches, size availability alerts, style recommendations

• 40% increase in repeat purchases
• 25% higher engagement
📱

Electronics

Product specifications, warranty information, delivery tracking

• 30% reduction in support calls
• 50% faster resolution
🛒

Grocery & Food

Order confirmations, delivery slots, substitution alerts

• 98% on-time delivery
• 35% increase in orders
💄

Beauty & Cosmetics

Product tutorials, reorder reminders, beauty tips

• 45% subscription retention
• 60% engagement rate
🛋️

Home & Furniture

Installation scheduling, assembly guides, care instructions

• 90% customer satisfaction
• 20% upsell rate
📚

Books & Media

Pre-order notifications, release alerts, recommendations

• 55% repeat purchase rate
• 40% cross-sell success

Automated Communication Workflows

Set it up once and let it run automatically

Order Placed
Timing: Instant
Send confirmation SMSSend confirmation emailCreate shipping label
Payment Pending
Timing: 30 mins
Send payment linkWhatsApp reminderFollow-up call
Order Shipped
Timing: Instant
Send tracking detailsWhatsApp updateDelivery date SMS
Delivered
Timing: 2 hours
Thank you messageReview requestFeedback form
Cart Abandoned
Timing: 1 hour
Reminder emailWhatsApp with offerDiscount coupon

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